Send Us a Message — We’re Here to Help!

Send us a message or question by completing the following form. Add the requested information to the required fields and click the submit button. We’ll get back to you as soon as we can!

If you have an immediate need or would like to discuss your account details, please call us at 740-363-1284.

Fidelity Federal employee Heather Montgomery

Heather Montgomery

Loan Officer

NMLS #: 436042

Phone: 740-363-1284

Cell: 937-707-9793

Fidelity Federal employee Michael Piscioneri

Michael Piscioneri

Vice President of Lending

NMLS #: 449027

Phone: 740-363-1284

Fidelity Federal employee William Eldridge

William Eldridge

Loan Officer

NMLS #: 426021

Phone: 740-363-1233

Cell: 419-989-0646

Exterior of Fidelity Federal Main Office

Main Office

Hours of Operation

Monday thru Friday -> 9 AM to 5 PM

Closed Saturdays

Exterior of Fidelity Federal Westfield Center Branch

Westfield Center Branch

Hours of Operation

Monday thru Friday -> 9 AM to 5 PM

Saturday -> 9 AM to Noon

ATM Locations

We use Allpoint® ATMs (55,000 locations nationwide), and Accel® ATMs. Find an Allpoint® ATM location, or an Accel® ATM Location.

Report a Lost/Stolen Card

To report a lost or stolen ATM/debit card:
Weekdays from 9:00 a.m. – 5:00 p.m.: Call 740-363-1284
After 5:00 p.m. or on weekends and holidays: Call 1-800-554-8969

Holiday Schedule

2024 Holiday Closings

DateDay of the WeekHolidayClosing Status
Jan. 1MondayNew Year’s Day Closed
Jan. 15MondayMartin Luther King, Jr. DayClosed
Feb. 19MondayPresidents' DayClosed
March 29FridayGood FridayClose at noon
May 27MondayMemorial DayClosed
June 19WednesdayJuneteenthClosed
July 4ThursdayIndependence DayClosed
Sept. 2MondayLabor DayClosed
Sept. 19ThursdayBrown Jug DayClosed
Oct. 14MondayColumbus DayClosed
Nov. 11Monday Veterans DayClosed
Nov. 28ThursdayThanksgivingClosed
Dec. 24TuesdayChristmas EveClose at noon
Dec. 25Wednesday Christmas DayClosed
Dec. 31Tuesday New Year's Eve Close at noon