News & Events

Fidelity Federal Newsletters

Coronavirus -COVID-19 Preparedness Update

Lobbies opened June 1, 2020

We opened our lobbies June 1, 2020 and have resumed normal business hours.  Fidelity Federal is taking precautionary steps to protect our customers and our employees.

Face coverings and identification will be requested when entering our lobbies.  A limited number of people will be allowed in the building.  Please observe social distancing.

We encourage you to continue using our electronic banking services and drive thru when possible.

We have banking services to fit your needs.

PAYCHECK PROTECTION PROGRAM

Fidelity Federal is not currently offering Small Business Loan Applications.  

MESSAGE FROM FIDELITY'S PRESIDENT

As we all are trying to adapt during this time of uncertainty surrounding the Coronavirus, Fidelity Federal is taking precautionary steps to help protect our customers and our employees.

• If you plan to visit a branch, our team is taking extra precautions to frequently sanitize our facilities based on recommendations by the Center of Disease Control and other health professionals.

We would like to remind you that our ATMs are always available, and we strongly recommend that you use our remote digital banking services.  We also encourage the use of electronic transactions whenever possible that can reduce or eliminate the handling of money and paper checks that could possibly carry the virus.

Our ONLINE and MOBILE SERVICES
Online Banking to manage your accounts, transfer funds and more.
Our free Mobile Banking App - Touchbanking that can be downloaded to your smart phone.
Mobile Deposit from our Mobile App, to deposit paper checks from your smartphone.  Limits do apply.
Zelle is available in your Online Banking and Mobile Banking App.  You must enroll in Bill Pay to access Zelle.
Paying your bills with Online Bill Pay.
Using your Debit Card whenever possible to pay for items rather than using cash.
Surcharge Free ATMs - we are a member of the Allpoint Network, providing access to over 55,000 surcharge free ATMs.
Fidelity Federal ATM machines at both of our offices are available 24 hours/7 days a week.  Please respect social distancing when using any ATM machines.
Telephone Banking available at 1-866-694-0505. 

NOTE you must be enrolled in Online Banking to use Bill Pay and Mobile services. Visit our Education Page to learn how to bank remotely and use electronic transactions.

OTHER WAYS WE CAN HELP
We also understand that there may be cases where customers find themselves facing financial difficulties during this time. We're here to help the best way we can.  Please contact us if you have been impacted by Coronavirus and are in need of assistance.

Thank you for your patience and understanding during these unprecedented times.  Feel free to contact us if you have any questions about enrolling and using our online and mobile banking services, or to learn more about how we can help.

Warm regards

Ana M Babiasz
President/CEO


FRAUD PRECAUTIONS

Fraudsters and Cyber actors are always looking for opportunities to capitalize on global events, especially high-profile ones like COVID-19.  Hackers use the fear and uncertainty surrounding such events to spread misinformation as well as trick individuals into sharing personal information and sending money to an unknown recipient.  Thus, it is important during this situation and always, to remain extra vigilant in our personal and professional digital lives.

Please use caution at all times when reviewing email, clicking on email links, outside sources such as news articles, social media posts and text messages.  THINK BEFORE YOU CLICK.  Additional precautions are on the Security Page.

As some addressing the current issue impacting so many stated "Temper fear with reason, panic with patience and uncertainty with education"

Thank you for being a Fidelity Federal customer.  We will continue to keep you updated.                                                                                                                                                                                                                                                                                                                                                                                                                                                 

Delaware County Fair Opening Day 

We look forward to seeing you at the 2021 fair.   

Shred Day 2020 - CANCELLED

Fidelity Federal Customer/Community Shred It Day and Retired Flag Collection

Fidelity Federal Savings and Loan cancelled it's 7th Annual "Shred It" Day for customers and members of the Delaware Community. The event would normally take place in the Kroger parking lot close to our office at 1940 St. Rt. 37 W - Westfield Center. A limit of 6-8 boxes of paper only is requested. The "Shred It" truck will be on site and shred documents immediately. 

Retired U.S.A. flags will be collected for proper destruction by the Veterans Services and/or Wilbur Bills Fire Station.  The United States Flag Code outlines proper flag etiquette for everything from properly folding a flag to flying a flag correctly. It even describes how to retire an American flag respectfully. The U.S. Flag code states that, "the flag, when it is in such condition that it is no longer a fitting emblem for display, should be destroyed in a dignified way, preferably by burning." Thus, when a flag is torn and tattered beyond repair, it is time for it to be retired.

2019 Shred Day Recap:

Thank you to everyone who participated in our 2019 Shred It event. We shredded 4.000 lbs of paper in 3 hours at the 6th Annual event.