News & Events

Fidelity Federal Newsletters

Coronavirus -COVID-19 Preparedness Update

Lobbies opened . Masks are encouraged if you are unvaccinated

Our lobbies are open and have resumed normal business hours.  Fidelity Federal continues to take precautionary steps to protect our customers and our employees.

Face coverings are encouraged when entering our lobbies, if you are unvaccinated.    Please observe social distancing.

We encourage you to continue using our electronic banking services and drive thru when possible.

Our ONLINE and MOBILE SERVICES

Online Banking to manage your accounts, transfer funds and more.
Our free Mobile Banking App - Touchbanking that can be downloaded to your smart phone.
Mobile Deposit from our Mobile App, to deposit paper checks from your smartphone.  Limits do apply.
Zelle is available in your Online Banking and Mobile Banking App.  You must enroll in Bill Pay to access Zelle.
Paying your bills with Online Bill Pay.
Using your Debit Card whenever possible to pay for items rather than using cash.
Surcharge Free ATMs - we are a member of the Allpoint Network, providing access to over 55,000 surcharge free ATMs.
Fidelity Federal ATM machines at both of our offices are available 24 hours/7 days a week.  Please respect social distancing when using any ATM machines.
Telephone Banking available at 1-866-694-0505. 

NOTE you must be enrolled in Online Banking to use Bill Pay and Mobile services. Visit our Education Page to learn how to bank remotely and use electronic transactions.

FRAUD PRECAUTIONS

Fraudsters and Cyber actors are always looking for opportunities to capitalize on global events, especially high-profile ones like COVID-19.  Hackers use the fear and uncertainty surrounding such events to spread misinformation as well as trick individuals into sharing personal information and sending money to an unknown recipient.  Thus, it is important during this situation and always, to remain extra vigilant in our personal and professional digital lives.

Please use caution at all times when reviewing email, clicking on email links, outside sources such as news articles, social media posts and text messages.  THINK BEFORE YOU CLICK.  Additional precautions are on the Security Page.

As some addressing the current issue impacting so many stated "Temper fear with reason, panic with patience and uncertainty with education"

Thank you for being a Fidelity Federal customer.  We will continue to keep you updated.                                                                                                                                                                                                                                                                                                                                                                                                                                                 

Delaware County Fair News  

Fidelity Federal is the Opening Day Sponsor. We look forward to seeing you at the 2021 fair.  Visit our tent on Saturday, September 18, 2021from 9am - 6pm.  We will be located by the Merchant's Building. 

We will be CLOSED  Thursday, September 23rd, 2021 - Little Brown Jug Day

Shred It Day 2022 

Fidelity Federal Customer/Community Shred It Day and Retired Flag Collection

Fidelity Federal Savings and Loan's 8th Annual "Shred It" Day for customers and members of the Delaware Community will take place in the Kroger parking lot close to our office at 1940 St. Rt. 37 W - Westfield Center. A limit of 6-8 boxes of paper only is requested. The "Shred It" truck will be on site and shred documents immediately. 

Retired U.S.A. flags will be collected for proper destruction by the Veterans Services and/or Wilbur Bills Fire Station.  The United States Flag Code outlines proper flag etiquette for everything from properly folding a flag to flying a flag correctly. It even describes how to retire an American flag respectfully. The U.S. Flag code states that, "the flag, when it is in such condition that it is no longer a fitting emblem for display, should be destroyed in a dignified way, preferably by burning." Thus, when a flag is torn and tattered beyond repair, it is time for it to be retired.

2021 Shred Day Recap:

Thank you to everyone who participated in our 2021 Shred It event. We shredded 4.000 lbs of paper in 3 hours at the 7th Annual event.