Online Bill Pay
Online Banking | Bill Pay | Frequently Asked Questions
Fidelity Federal Savings & Loan’s Online Bill Pay Service makes
managing and paying your bills fast and convenient. Log on
through our Online Banking Service and you will discover a safe
and easy alternative to the traditional way of paying your
bills. Pay your bills 24 hours a day, 7 days a week at home,
from the office, or while you are traveling. Don’t spend hours
each month handwriting your bills, just point, click and you are
done.
What Is Online Bill Pay?
Online Bill Pay Advantages
How to Enroll
Scheduling Payments
Additional Questions
What Is the Cost to Use Online Bill Pay?
Customer Service
WHAT IS ONLINE BILL PAY?
Online Bill Pay lets you pay your bills online through Fidelity
Federal S & L’s Online Banking Service. You can pay
virtually anyone in the United States that you would normally
pay by check or automatic debit, even if you do not receive
bills from the company or person you want to pay. Simply add the
companies and people you want to pay.
Online Bill Pay Features
- You decide who you want to pay and when you want the
payment sent
- Schedule one time, recurring or future payments
- Schedule payments for up to one year in advance
- Add or delete payments and/or billers at your
convenience
- Electronic Bills available from some companies
- Set up bill reminders
- Enter notes and/or memos to be sent with or retained
with your bills
- View a Summary of your Pending Payments
- Recent Payments will show payment history for the last
45 days
- View Bill and Payment History for the last six months
- Help Screens and Videos throughout the Bill Pay Program
will give you hints and examples for many questions that you
may have.
- Begin using bill pay immediately upon enrollment
acceptance.
(some restrictions may apply during initial enrollment
period).
ONLINE BILL PAY ADVANTAGES
- Saves Time and Money – No more checks, envelopes or
stamps to buy
- Pay Bills anytime day or night
- Some bills processed electronically
- Secure environment for all information and transactions
- Online Bill Pay is FREE with no limit on the number of
transactions
HOW TO ENROLL
You must be enrolled in Fidelity Federal Savings & Loan’s
Online Banking Service to use the Online Bill Payment
Service.
Not enrolled in Online Banking?
- click on the First Time Login Button on the top of any
of our web pages and complete the enrollment information.
BILL PAY ENROLLMENT
You will be given step by step instructions for enrolling in
Online Bill Pay:
- click on the “Bill Payment” button located on the
Online Banking screens.
SCHEDULING PAYMENTS
After you add your bills to the Payment Center you enter the
payment amount and the date when you want the company or person
to receive your payment. Online Bill Pay automatically displays
the earliest date you can select for the company or person to
receive the payment. You can accept this date or change it to a
later one.
- Allow at least 4 business days before the due date
- A number of Payees accept payments electronically, some
do not. For those that do not accept electronic payments, a
check to the payee is sent via US Mail.
- Refer to the Bill Pay Terms & Conditions and the
Questions Section on your Bill Pay Pages for detailed
payment scheduling information
ADDITIONAL QUESTIONS
- Please refer to the Terms and Conditions on the
Online Bill Pay Screens
- Please refer to the Questions about Online Bill Pay?
on the Bill Pay Sign in Screen
- Help Screens and Videos are located throughout the Bill
Pay program that will give you helpful hints and examples
for many questions that you may have.
WHAT IS THE COST TO USE ONLINE BILL PAY?
- Online Bill Pay is FREE with no limit on the number of
transactions
CUSTOMER SERVICE
Call us at 740-363-1284 or 740-548-4300 M-TH 8:30am – 5:00pm,
Friday 8:30am – 6:00pm.
Email us by using “Contact Us” link above or on any of our web
pages.
Mail Questions to us by using the Contact Us link above or on
any of our web pages.
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